Account & data requests

Requests are made from inside your account

So that we only ever act on a request from the real account holder, requests are submitted while signed in. Sign in, then open My account → Support & data requests.

We do not confirm on this page whether any particular email address has a BelongFlow account.

What you can ask for

• Access to your information — the profile, community memberships and attendance history held about you.
• Correcting something — most details you can edit yourself; ask us for anything you cannot reach.
• Closing your account — this submits a request for review; sending it does not close your account. A person reviews it with you, after confirming the request came from you, and explains what can be removed and what may need to be kept. If it is approved, you return to make the final decision and re-enter your password, and you can cancel until closure begins.

Automated data export is not yet available. Account closure is a reviewed request: BelongFlow verifies and reviews it first, and if it is approved you come back to make the final decision, re-enter your current password and confirm. You can cancel until closure begins. Some de-identified records and organization-owned operational history may remain where retention is legitimate.

If you cannot sign in

Contact support and a real person will help you get back in first, so your request can be confirmed as yours. A person reads every beta message, usually within 2 business days. That is how quickly we reply — it is not a deadline for completing a request.